Tracking Events

EVENT NAME

ORDER_ASSIGNED_FOR_PICKUP 

ITEM_PICKUP_FROM_ORIGIN 

UNLOAD_MILKRUN 

LOAD_LINE_HAUL 

ITEM_UNLOAD_AND_FULFILLED 

VERIFIED_BY_SUPERVISOR 

ACCEPTED_BY_HOME_DELIVERY_DRIVER 

ITEM_DELIVERED 

ITEM_REJECTED 

ITEM_REPORTED_AS_DAMAGED 

ORDER_DELIVERY_FAILED 

ITEM_PICKUP_REVERTED_AT_MFGER_FACILITY 

RETURN_ORDER_PICKED_UP_AT_CUSTOMER_ADDRESS 

ITEM_UNLOADED_FROM_HOME_DELIVERY 

RETURN_ORDER_UNLOADED_FROM_HOME_DELIVERY 

ITEM_REMOVED_FROM_MANIFEST 

ITEM_SKIPPED_DURING_MILKRUN_UNLOAD 

ITEM_SKIPPED_DURING_LINE_HAUL_UNLOAD 

ITEM_SKIPPED_DURING_HOME_DELIVERY_UNLOAD 

ITEM_ASSIGNED_TO_HOME_DELIVERY 

ITEM_REMOVED_FROM_LINE_HAUL 

ITEM_ASSIGNED_FOR_RETURN 

ITEM_RELOCATED 

ITEM_LOADED_ONTO_HOME_DELIVERY 

ITEM_ADDED_TO_MILKRUN_MANIFEST 

ITEM_ADDED_TO_HOME_DELIVERY_MANIFEST 

ITEM_PICKUP_FAILED_FROM_MFGER

ITEM_CANCELLED 

ITEM_STATUS_CHANGED

DAMAGED_ITEM_REMAIN_AT_CUSTOMER_UNTIL_REPLACEMENT_DELIVERED

ITEM_MARKED_AS_FUNDED 

ITEM_PULLED_FOR_HOME_DELIVERY_MANIFEST 

ITEM_ASSIGNED_FOR_MFGER_PICKUP 

ITEM_PICKUP_FROM_CUSTOMER 

ORDER_RETURNED_FROM_CUSTOMER 

ORDER_FULFILLED 

ORDER_DELIVERY_DATE_SCHEDULE_CONFIRMED 

ORDER_DELIVERY_DATE_CLEARED

FAILED_TO_SCHEDULED_DELIVERY_LVM 

FAILED_TO_SCHEDULED_DELIVERY_UNABLE_TO_LVM 

ORDER_CREATED 

ORDER_PENDING_ARRIVAL

ORDER_OUT_FOR_DELIVERY 

ORDER_DELIVERED 

ORDER_CANCELLED 

ORDER_REJECTED 

ORDER_DAMAGED 

ORDER_RETURNED

ORDER_DELIVERY_DATE_CHANGED 

ORDER_DELIVERY_WINDOW_CONFIRMED 

ORDER_DELIVERY_WINDOW_REVERTED 

ORDER_IN_TRANSIT

ORDER_REQUEST_TO_SCHEDULE_TEXT_SENT 

ORDER_UNLOADED_AT_CONSOLIDATION_DOCK 

ORDER_PICKUP_DATE_SCHEDULED 

ORDER_PICKUP_DATE_CHANGED 

ORDER_PICKUP_DATE_CLEARED 

ORDER_ASSIGNED_FOR_PICKUP 

ORDER_PICKUP_CANCELLED 

ORDER_DELIVERY_DATE_PRE_SCHEDULED 

ORDER_REQUEST_TO_SCHEDULE_EMAIL_SENT 

ORDER_DRIVER_PRECALL 

ORDER_REQUEST_TO_SCHEDULE_VOICE_CALL_PLACED 

ITEM_UNLOADED_AND_MARKED_FOR_RETURN_CONSOLIDATION 

ITEM_LOADED_ON_RETURN_FREIGHT

ORDER_MARKED_FOR_RETURN 

ORDER_PICKED_UP 

ITEM_DELUXED 

ORDER_DISPOSED

ORDER_STATUS_REVERTED 

ORDER_ESTIMATED_ARRIVAL_SET 

ORDER_ESTIMATED_ARRIVAL_CLEARED 

ITEM_FAILED_DELUX 

ORDER_MARKED_FOR_INSPECTION 

ITEM_PULLED_INTO_OUTBOUND_MANIFEST 

ORDER_IN_TRANSIT_TO_X_DOCK 

ORDER_IS_READY_FOR_SCHEDULE 

NEW_LINE_ITEM_CREATED 

ITEM_LOADED_ON_RETURN_LINE_HAUL 

ITEM_REMOVED_FROM_ORDER 

ITEM_MOVED

ORDER_SENT_TO_CARRIER_PARTNER 

ORDER_SENT_TO_HOME_DELIVERY_PARTNER 

ORDER_MARKED_AS_PAID 

ORDER_REFUND_ISSUED 

ORDER_HOLD_STATUS_EXPIRED 

LABELS_SENT 

FAILED_TO_SEND_LABELS 

DELIVERY_CONFIRMATION_SENT 

ORDER_CONFIRMATION_SENT 

ITEM_ASSIGNED_FOR_PRE_INSPECTION 

ITEM_PRE_INSPECTION_COMPLETED 

ITEM_UPDATED 

ORDER_REMOVED_FROM_MANIFEST 

DELIVERY_APPOINTMENT_CONFIRMATION_SENT 

TEXT_MESSAGE_SENT 

TEXT_MESSAGE_FAILED_TO_SENT 

TEXT_SURVEY_SENT_SUCCESSFULLY 

TEXT_SURVEY_FAILED 

PICKUP_DISPATCHED_TO_CARRIER 

PICKUP_CONFIRMED_BY_CARRIER 

PICKUP_CANCELLED_BY_CARRIER 

PICKUP_SCHEDULED_BY_CARRIER 

LINE_ITEM_ADDED_TO_LINE_HAUL_MANIFEST 

DELIVERY_COST_CHANGED 

FAILED_TO_PLACE_VOICE_CALL

ORDER_COMPLETED_BY_DELIVERY_PARTNER 

DELIVERY_RESCHEDULED 

CUSTOMER_INFORMATION_LOOKUP 

PICKUP_CONFIRMATION_SENT 

FAILED_TO_CONFIRM_DELIVERY_WINDOW_LVM 

ORDER_DELIVERY_WINDOW_EMAIL_SENT 

ORDER_DELIVERY_WINDOW_TEXT_SENT 

ORDER_DELIVERY_WINDOW_CALL_MADE 

DELIVERY_TIME_FRAME_CONFIRMED_VIA_EMAIL 

DELIVERY_TIME_FRAME_CONFIRMED_VIA_TEXT 

DELIVERY_TIME_FRAME_CONFIRMED_VIA_CALL 

STORAGE_FEE_WARNING_SENT 

EDI_COMMUNICATION_SENT 

AGING_ORDER_PICKED_UP 

AGING_ORDER_READY_FOR_PICKUP 

AGING_ORDER_NOT_READY_FOR_PICKUP 

AGING_ORDER_NOT_FOUND 

ORDER_UPDATED_ACK_NUMBER 

AGING_ORDER_SET_PICKUP_READY_DATE 

DELIVERY_INVOICE_SENT 

ORDER_MARKED_FOR_DISPOSITON 

FAILED_TO_PLACE_VOICE_CALL_AFTER_BIZ_HOURS 

STORAGE_FEE_CHARGE_SENT 

FAILED_DELUX_EMAIL_SENT 

ORDER_STORAGE_FEE_TOGGLED 

REPAIR_QUOTE_EMAIL_SENT 

REPAIR_APPROVED_EMAIL_SENT 

REPAIR_AUTO_APPROVED_EMAIL_SENT

ORDER_ITEM_INSPECTION_COMPLETED 

REPAIR_DENIED_EMAIL_SENT 

CLAIM_CREATED 

ORDER_UPDATED

EARLIER_DATE_AVAILABLE_EMAIL 

EARLIER_DATE_AVAILABLE_TEXT 

UNABLE_TO_SCHEDULE_ALERT 

PAYMENT_STATUS_CHANGED 

PAYMENT_TERMS_CHANGED 

ORDER_NOT_PAID_SCHEDULING_SKIP 

ORDER_SERVICE_LEVEL_CHANGED 

LINE_ITEM_HAS_BEEN_PRE_RECEIVED

CERTIFICATE_OF_INSURANCE_EMAIL_SENT 

CERTIFICATE_OF_INSURANCE_TEXT_SENT 

REDELIVERY_CONFIRMED 

REDELIVERY_DECLINED 

REDELIVERY_REQUEST_EMAIL_SENT 

EMAIL_SURVEY_SENT_SUCCESSFULLY 

EMAIL_SURVEY_FAILED 

REPAIR_COST_AUTO_ADDED 

ITEM_MARKED_FOR_INSPECTION 

REPAIR_APPROVED 

REPAIR_AUTO_APPROVED 

REPAIR_DENIED 

ORDER_PARTNER_CHANGED 

ASSET_REMOVED 

ORDER_LINKED 

ITEM_MOVED_TO_INVENTORY 

INVENTORY_ITEM_CREATED 

INVENTORY_ITEM_FULFILLED 

INVENTORY_ITEM_MOVED_FROM_ORDER 

INVENTORY_ITEM_RELOCATED 

INVENTORY_ITEM_REMOVED 

ORDER_APPROVED_TO_SHIP_AS_IS 

ORDER_RETAILER_ACCOUNT_CHANGED 

CERTIFICATE_OF_INSURANCE_UPDATED 

LINE_ITEM_UNLOADED_FROM_FREIGHT_CARRIER 

LINE_ITEM_REPORTED_SHORTAGE 

ORDER_REPORTED_SHORTAGE 

ORDER_SET_ON_HOLD 

ITEM_FREIGHT_INFO_CHANGED 

ELECTRONIC_POD_SENT 

ELECTRONIC_POD_RECEIVED 

SURVEY_RECEIVED 

OUTBOUND_CALL 

INBOUND_CALL 

ORDER_PICKED_BY_CUSTOMER 

PICKUP_TIME_FRAME_CONFIRMED_VIA_EMAIL

PICKUP_TIME_FRAME_CONFIRMED_VIA_TEXT 

PICKUP_TIME_FRAME_CONFIRMED_VIA_CALL 

ORDER_PICKUP_WINDOW_CONFIRMED 

ARRIVE_ON_SITE 

ARRIVE_ON_SITE_CUSTOMER_NOT_AVAILABLE 

REQUEST_CHANGE_OF_ADDRESS 

CHANGE_OF_ADDRESS_REQUEST_APPROVED 

ITEM_RELOCATION_FAILED 

CHANGE_OF_ADDRESS_REQUEST_REJECTED 

PRECALL_TEXT_TO_CUSTOMER 

ORDER_UNLINKED 

INVENTORY_ITEM_ASSIGNED_TO_ORDER 

ORDER_ESTIMATED_ARRIVAL_SET_BY_CARRIER 

ITEM_ACCEPTED_WITH_EXCEPTION 

LINE_ITEM_UNLOADED_FROM_HOME_DELIVERY 

BILLED:198, 

BILLING_ORDER_CREATED: 199, 

LINE_ITEM_MARK_FOR_DOCK_SEARCH: 200, 

LINE_ITEM_MARKED_FOR_IN_TRANSIT_BY_CARRIER 

CUSTOMER_CONTACT_REQUEST 

WEBHOOK_SENT 

RETURN_INFORMATION_CHANGED